Watch time: 3 minutes 30 seconds / Read time: 2 minutes / Updated: November 15, 2024

If you have recently received a quotation from Dolphin and need further clarification, this video will guide you through understanding the details of your Dolphin product quote.


Dolphin washroom quotation

Here’s what you can expect to see on your Dolphin product quote:

1. Quotation number

This unique identifier is specific to your quote and is generated by Dolphin.

2. Project name

This indicates the specific project for which the washroom products are assigned.

3. Dolphin Representative

This is the Dolphin project manager assigned to oversee your project. Their contact information is provided for any questions or assistance you may need.

A sample image of a Dolphin Solutions product quotation

4. Dolphin Products Table

Product code

The unique product code and a corresponding image of each item, which may not reflect your specified finish.

Product link

Web link to that product’s page on the Dolphin website.

Quantity

Indicates specified quantity; if unconfirmed, it will be listed as 0, but the unit price will still be provided.

RRP and Discounts

You will find the recommended retail price (RRP), any applicable discounts, the unit price, and the total cost for that product section.

5. Lead time

We typically provide estimated lead times, but actual lead times can only be confirmed once the purchase order has been placed.

6. Additional Info

This section covers details such as any additional finishes, including the colour and specifications of the finish.

7. Alternative specification

In addition to the Dolphin products you initially specified in your quote, we have included a section called “Alternative Specification.”

8. This is designed for value engineering purposes, offering alternative products that closely match your original selections should you wish to adjust your budget.

9. Carriage costs

Carriage costs are listed at the bottom of the Dolphin product quote, but the final amount can only be confirmed once the order quantities are known.

10. Quote Total

The total for all your products, including their quantities, can be found below the carriage costs section.

11. Availability / Notes

This section is used to provide any clarifications or additional details we may need regarding your order.

12. Quote Validity

A Dolphin product quote is valid for 30 days. If you are unable to place your order within this timeframe, our sales team will reach out to assist you with your original quote and confirm whether we can extend the original prices for a longer duration.

13. Amendments

If you require any changes to your Dolphin product quote, our estimating team will be more than happy to assist you in adjusting the information.

14. Quote Approval

If you are satisfied with the Dolphin product quote, please return it to us along with the purchase order. This will expedite the process and allow us to move your order into production immediately.

For a quicker turnaround, kindly include the quote number on your purchase order.