19 November 2024

Watch time: 2 minutes / Read time: 1 minute / Updated: November 19, 2024

In this video, we will explain the different ways you can pay Dolphin Solutions, our payment terms, and other important account related information you may find useful.


FAQ: Dolphin Payment Terms

well air concept icon How to make a payment to Dolphin Solutions?

You can pay Dolphin Solutions in the following ways:

  • Faster Payments
  • BACS transfer
  • By card
  • Over the phone
  • Pay-by-link
  • Dolphin website (if purchasing through the site)

well air concept icon What are the payment terms?

For customers with an existing credit account, payment terms are 30 days end of month.

For new customers, payment is usually required on a prof-forma basis.

well air concept icon Are VAT invoices issued?

All invoices are subject to VAT.

well air concept icon Who to contact with any finance related queries?

There are two ways to contact Dolphin Customer Support regarding any payment queries:

  1. Email us: accounts@dolphinsolutions.co.uk
  2. Call us: +44 (0) 1424 202 224

well air concept icon Are there extensions on late payments?

While we typically do not offer extensions on late payments, our team strives to be as accommodating as possible.

We recommend reaching out to a member of our Finance team to discuss your account.

well air concept icon Are copies of invoices available?

If you would like a copy of your invoice, please send us an email, and we will be happy to provide it for you.

An image of a Dolphin Solutions customer support staff

Dolphin Customer Support

We hope this guide has provided clear information on how to pay Dolphin Solutions, along with our payment terms and options.

Should you have any further questions, do not hesitate to contact our Finance team. We are here to help ensure a smooth and efficient payment process for all our customers.

Thank you for choosing Dolphin Solutions!